As the ‘home of unique offerings’ within SABIC, the Specialties Strategic Business Unit (SBU) is focused on challenging technology endeavors that positively impact the way the world travels, communicates, works and lives. This SBU provides unique offerings such as high heat resins, functional engineering thermoplastics compounds and additives and thermoplastics composites to various industries. The European commercial organization belongs to the Customer fulfillment department of the Specialties SBU. The Specialties commercial organization consists of 3 regional sales teams and the Customer Service team and is supported by the Technical Service team. It is the key customer facing organization that interacts with direct customers and distribution partners for (new) business inquiries, pricing and deliveries of products. Together with support from other technical and product marketing organizations, it is responsible for profitable growth of the Specialties SBU.
Specialties SBU is now hiring a Sales Account Manager for its Sales team, located in Italy.
The Sales Account manager is commercially responsible for the profitable growth at the assigned Specialties customer base in Italy, including price- and contract negotiations within HQ guidelines, and coordination of logistics and claim handling together with Customer and Technical Service teams. Your customer base consists of important Sabic customers, who value our product and service offerings in terms of supply chain excellence and technical support. Your customer base consists of medium-large moulders and (captive) OEMs working in different industries, such as Automotive,Water management, Electrical and Mass Transportation, besides that dormant customers need to be looked at as well. In order to be successful you therefore need to build good relationships with all constituencies, internally and externally, and demonstrate teamwork with your peer Sales Account manager in Italy.
Your objective is to offer them the best customer experience possible and continuously look for ways to increase our added value to the customer and capture part of that value in terms of volume, revenue and margin growth. You are responsible for maintaining and growing our share and profitability at this customer base. You will work together with other growth teams and stakeholders to develop new customers for Sabic Specialties. On product level you will focus on selling and growing the complete SABIC Specialties product portfolio. You will interact with key internal stakeholders (Product Management, Growth teams, T&I, Pricing team, SCM, and other commercial or technical teams).
In this role you need to find a good balance between developing and maintaining excellent, lasting customer relationships in line with our Specialties business strategy and executing on short term commercial goals to make the operating plan. The scope of this role also includes growing the target pipeline and closing business development opportunities. You have data documentation (Account planning) responsibility for your buying and specifying customer base (Captives, Tier 1 and OEM’s), provide input for Sales planning (S&OP) and should maintain projects in CRM System Siebel. You are also required to update the system regularly with current sales data (sales tracking) as well as customer contact information and open project data(leads, open targets). Next to this, there are some Marketing Communication activities, such as fairs and active participations through booths or presentations.
We require you to develop a good understanding of the competitive environment in Italy for relevant industries/products. Your background allows you to develop and exploit in-depth product knowledge to grow and create business with your customers. You are a team player, work independently from home office and will work closely with your peers in Italy and in the Specialties team across Europe and in Headquarter to exchange best practices and obtain the best team result.
For more information about this role you can contact Glenn Duggert (Corporate Recruiter) via email@example.com.
Applications are considered via SABIC's career website.
Important notice: please be informed that a reference check, an employment verification and E-assessment is be part of our recruitment process. A Certificate of Good Conduct can be requested depending the level of the role in our organization and/or function, allowing us to request dependant of local regulations.
Responses from employment agencies will not be considered.