Job Details

Account Manager- Haringey

Position Type
Full Time
Job Type

What is the purpose of this role?

To own the P&L and Balance Sheet performance and implement the business plan for a contract or group of contracts.

What makes this role unique?

You will manage the growth and operations of a contract of group of contracts, and will typically be responsible for revenue up to £29m and managing a headcount of up to 100 people.

What will this role involve?


  • Develop and shape the contract business plan in line with regional strategy and working closely with the BD and contract team
  • Deliver / improve upon agreed margins and cash flows

Financial / Operations:

  • (Typically), manage a contract P&L and balance sheet with responsibility for implementing the Divisional business plan within the contract
  • Deliver / improve upon agreed margins and cash flows
  • Lead, review and challenge contract budgets and forecasts to ensure consistent, challenging but deliverable approach adopted
  • Work with BDs, regional and contract teams to develop, manage & deliver annual business objectives, plans and budgets
  • Manage overall contract performance, with regular site visits and performance review against targets
  • Provide the necessary data and interpret management information in order to monitor performance of the account
  • Contribute to Bidding process in person or via support from contract
  • Ensure and improve the delivery of service excellence across the accounts through maximising efficiency and effectiveness, actively sharing best practice across contracts and seeking opportunities for profit improvement
  • Ensure the account is robust reference sites for future bids
  • Manage supply chain to deliver service excellence and account profitability
  • Be accountable for health and safety culture which ensures safe processes, procedures and behaviours as well as continuous improvement through best practice activities
  • Ensure efficient management of the contract’s resources; employees, fleet, suppliers and subcontractors
  • Ensure that business imperatives are clearly communicated and understood throughout the contract and to others, as appropriate

Customer / Market:

  • Responsible for specific client relationship(s), with regular review of contract performance and active management of issues
  • Support and implement a culture of customer centricity
  • Play key role in business development across contracts and within the division

People / Organisation:

  • Lead a team to deliver the contract agenda
  • Support and reflect the ‘One Amey’ culture within the business
  • Lead on succession planning for the contract and contribute to regional succession planning
  • Ensures a culture of compliance

What are we looking for?

  • Able to take and be accountable for decisions within the contract
  • Customer Relationship Management
  •  IT and Data analysis skills
  • Ability to understand and implement commercial contracts
  • Delivers tangible financial performance (P&L and balance sheet) showing good business/commercial acumen within a contract
  • Has clear understanding of industry and market
  • Demonstrates ability to implement and meet targets ·
  • Has proven ability to manage, develop and motivate multiple teams
  • Demonstrates well-developed communication, relationship management and influencing skills
  • Managed a small P&L (c. £2)
  • Supported a larger P&L (c. £20m)
  • Delivered against a business plan/objectives - including holding responsibility for the management of resources
  • Created and implemented a business plan at a local level
  • Held a significant role supporting a bid or mobilisation
  • Managed a business improvement or change management project
  • Experience of managing health and safety
  • Shows commitment to and upholds Amey values
  • Able to implement and support a customer-centric approach
  • Demonstrates and the Amey behaviours and acts as a role model for the Account
  • Visible felt leadership
  • Environmental awareness for mangers
  • IOSH managing safely
  • Behavioural health and safety
  • Card CSR Gold - supervisory
  • Safety Medicals – other

About Amey

Fundamental to living our core values is having great people in our business. That's why we believe that Amey is only as great as the people we employ.

We place great value on our people and the contribution they make to our business, that’s why we aim to offer a competitive benefits package to all of our employees.
Working for Amey you will receive a competitive salary and will be able to join our contributory pension scheme. In addition you will be entitled to Company sponsored life assurance and a generous holiday entitlement. You will also be invited to join Amey Choices which offers a range of flexible benefit options and offers additional benefits available throughout the year.
Amey is an equal opportunities employer.